Business transformation

• Directed a definition of a companywide strategic business transformation roadmap, related metrics and prioritization principals of 
• Facilitated a definition of a group-wide development program portfolio and related transformation roadmap
• Led a target state definition of a loyalty program, related development program portfolio and roadmap definition
• Orchestrated a definition of a vision and a target state for business-critical customer facing processes
• Supported a definition of a customer experience improvement and digital transformation development roadmap
• Facilitated a definition of a customer driven development roadmap with options for future strategy

Operating model development

• Designed and led an operating model transformation of internal development and IT functions to build an integrated strategy, development and ICT function
• Facilitated target state operating model definition for a development unit
• Facilitated an operating model detailing and definition of related key organizational capabilities and processes for a business technology unit

Data driven decision making

• Planned and managed the creation of a consolidated development portfolio reporting across business units in a distributed development governance model
• Analyzed operational and development IT spend, developed reporting and forecasting procedures, and acted as interim business controller
• Analyzed strategy, development and ICT function’s operational and development spend, redefined the forecasting and reporting processes
• Conducted a project focusing on the analysis of and vision for a data driven human resource management: current state analysis, target state vision and plan of the next steps to close the gap
• Facilitated and project managed a Big Data proof of value study
  Project managed a current state analyses of consumer intelligence and analytical capabilities and definition of a future development roadmap